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Home > Success Center > Network Performance Monitor (NPM) > Error in scheduled report: Enable cookies to login

Error in scheduled report: Enable cookies to login

Updated December 28, 2016

Overview

Customer is unable to receive a scheduled report and receives the following error:

User name is required.

Password:

[          ]

Login failure.
User name and/or password incorrect.

Login

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Environment

Orion Platform modules version 2014 and earlier

Cause 

The NT Account used has either limited privilege to access and run task scheduler on the server or the AD password that was set on the scheduled report has expired.

Resolution

  1. Log in to Orion server as an administrator and open Orion Report Scheduler.

  1. Click the report and click Edit.

  1. Under Web pages, verify that Orion Web Login is using a local web admin account.

  1. Leave the NT Account Login blank.
  2. Click OK and Submit.

 

 

 

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