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Updated February 15, 2017
This article provides brief information and steps to resolve the issue where you are unable to add or edit newly added AD web account. The following error occurs:
Message: RunQuery failed, check fault information.
no viable alternative at input 's' in Where clause
ErrorType: System.ServiceModel.FaultException`1SolarWinds.InformationService.Contract2.InfoServiceFaultContract, SolarWinds.InformationService.Contract2, Version=2016.2.0.40, Culture=neutral, PublicKeyToken=null
NPM 12 and later
There are invalid characters in the Active Directory name.
domain\DL-Pool Admin's Staff.
'sfrom AD and add it to Orion again.