Submit a ticketCall us

Have You Auto Renewed? If not, you're missing out.
The SolarWinds Renewal Program comes with a host of benefits including the most recent product updates, 24/7 technical support, virtual instructor-led training and more. Experience all of this with the convenience of Auto Renewal, and never worry about missing any of these great benefits. Learn More.

Home > Success Center > Network Performance Monitor (NPM) > Error adding "Set Custom Status" Action to an Alert

Error adding "Set Custom Status" Action to an Alert

Created by Chris Foley, last modified by Aileen de Lara_ret on Jun 23, 2016

Views: 120 Votes: 0 Revisions: 3

Overview

This article provides brief information the following error when adding a  "Set Custom Status" action to an alert:

Failed to set Custom status value : Down.

Error details: Execution of CustomStatus action with Entity type - Orion.Volumes failed. CustomStatus alerting action works only with Orion.Nodes 

Environment

All Orion Core products 

 

Detail

Action is being added to an Alert but the Alerts "I want to Alert on" value in its Trigger Conditions is not set to "Node".

 

This is by design.  The "Set Custom Status" action only works if the "I want to Alert on" value in the Alert's Trigger Conditions is set to "Node".  This Action will not work if the Alert is based on Volumes, Components, Applications or anything else that is not a "Node".

 

 

 

 

Last modified

Tags

Classifications

Public