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Home > Success Center > Network Performance Monitor (NPM) > Error: Unable to install Orion. Unsupported Operating System

Error: Unable to install Orion. Unsupported Operating System

Updated April 4, 2017

Overview

 

This article describes the issue where you receive the following error message when installing NPM on Windows 2012:

Unable to install Orion. Unsupported Operating System.

Environment

  • NPM 12.1
  • Windows Server 2012 R2

Resolution

  1. Right-click on the program's shortcut, the .exe file, or the installation file.
  2. Select Run this program in compatibility mode.
  3. Select the appropriate level from the drop-down menu.

 

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