Submit a ticketCall us

Have You Auto Renewed? If not, you're missing out.
The SolarWinds Renewal Program comes with a host of benefits including the most recent product updates, 24/7 technical support, virtual instructor-led training and more. Experience all of this with the convenience of Auto Renewal, and never worry about missing any of these great benefits. Learn More.

Home > Success Center > Network Performance Monitor (NPM) > Error: Unable to install Orion. Unsupported Operating System

Error: Unable to install Orion. Unsupported Operating System

Updated April 4, 2017

Overview

 

This article describes the issue where you receive the following error message when installing NPM on Windows 2012:

Unable to install Orion. Unsupported Operating System.

Environment

  • NPM 12.1
  • Windows Server 2012 R2

Resolution

  1. Right-click on the program's shortcut, the .exe file, or the installation file.
  2. Select Run this program in compatibility mode.
  3. Select the appropriate level from the drop-down menu.

 

Last modified

Tags

Classifications

Public