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Home > Success Center > Network Performance Monitor (NPM) > Error: Run Time Error 13 - Type Mismatch

Error: Run Time Error 13 - Type Mismatch

Created by Aileen de Lara_ret, last modified by Brian O'Donovan on Mar 19, 2018

Views: 3,690 Votes: 0 Revisions: 3

Overview

This article provides brief information and steps to resolve the following error:

Run Time Error 13 - Type Mismatch

Environment

All NPM versions

Cause 

This error occurs when the Regional Options are set to certain languages and the nightly maintenance schedule is changed. 

Resolution

1. Click Start >  Run.
2. Enter regedit in the Search box.
4. Locate the key: HKEY_LOCAL_MACHINE\SOFTWARE\SolarWinds.Net\SWNetPerfMon\Settings\ OR HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\SolarWinds.Net\SWNetPerfMon\Settings\ for a 64 bit server.
5. Delete the Archive Time string value from the registry.
6. Close the Registry Editor.
7. Click Start from your Desktop.
8. Click Settings.
9. Click Control Panel.
10. Select Regional Options.
11. Select the General tab.
12. Modify Your locale (location) to be English (United States).
13. You can now reschedule the nightly maintenance process. 
14. After the maintenance process is rescheduled, you are free to change your Regional Options back to your locale.

 

 

 

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