Submit a ticketCall us

Get a crash course on Network Monitoring delivered right to your inbox
This free 7-day email course provides a primer to the philosophy, theory, and fundamental concepts involved in IT monitoring. Lessons will explain not only how to perform various monitoring tasks, but why and when you should use them. Sign up now.

Home > Success Center > Network Performance Monitor (NPM) > Error Rendering Resource ID XXXX: server-initiated shutdown

Error Rendering Resource ID XXXX: server-initiated shutdown

Created by William Muhle, last modified by MindTouch on Jun 23, 2016

Views: 65 Votes: 0 Revisions: 3

Overview

The resource does not load within the website and instead getting a red box with the information:

Error Rendering Resource ID XXXX.

Looking within the Orion Web log, you see the following error matched up to the resources:

System.ServiceModel.ProtocolException: This channel can no longer be used to send messages as the output session was auto-closed due to a server-initiated shutdown.

Environment

Any version of Orion products that utilize the website

Cause 

Windows is not able to close out a session/channel correctly.

Resolution

  1. Restart IIS.
  2. If an IIS restart does not work, reboot the server.

 

Last modified
22:18, 22 Jun 2016

Tags

Classifications

Public