Submit a ticketCall us

Looking to compare latest NPM features with previous versions of NPM?
The NPM new feature summary offers a comparison of new features and improvements offered with this release.

 

 

 

 

Home > Success Center > Network Performance Monitor (NPM) > Error Rendering Resource ID XXXX: server-initiated shutdown

Error Rendering Resource ID XXXX: server-initiated shutdown

Created by William Muhle, last modified by MindTouch on Jun 23, 2016

Views: 1,504 Votes: 0 Revisions: 3

Overview

The resource does not load within the website and instead getting a red box with the information:

Error Rendering Resource ID XXXX.

Looking within the Orion Web log, you see the following error matched up to the resources:

System.ServiceModel.ProtocolException: This channel can no longer be used to send messages as the output session was auto-closed due to a server-initiated shutdown.

Environment

Any version of Orion products that utilize the website

Cause 

Windows is not able to close out a session/channel correctly.

Resolution

  1. Restart IIS.
  2. If an IIS restart does not work, reboot the server.

 

Last modified
22:18, 22 Jun 2016

Tags

Classifications

Public