Submit a ticketCall us

Webinar: Web Help Desk for HR, Facilities and Accounting Departments
This webinar will focus on use cases for HR, Facilities and Accounting.

Having a unified ticketing and asset management system for all the departments in your company can provide end-users with a seamless experience and make things easier for your IT team. Yet, with different business tasks and objectives, many departments don’t fully understand the capabilities of Web Help Desk and how the software can be customized for effective use in their departments.
Register Now.

Home > Success Center > Network Performance Monitor (NPM) > Error: Object reference not set to an instance of an object

Error: Object reference not set to an instance of an object

Updated September 8, 2016

Overview

The following error occurs when editing a page, view or web resource. It can also display when clicking on any node object:

Object reference not set to an instance of an object

Environment

Orion Core products

 

Cause 

The error is caused by a corrupted or incorrectly formatted  resource folder in the C:\Inetpub\SolarWinds\Orion directory.

Resolution

Rebuilding the website on the Orion application server will resolve the issue. For issues where this error is displayed when clicking on a node object, a re-set of IIS may be sufficient to resolve this issue. As is this a more straight forward fix than rebuilding the website, we recommend this is attempted first to see if it resolves.

 

 

 

 

Last modified
16:32, 17 Jun 2017

Tags

Classifications

Public