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Home > Success Center > Network Performance Monitor (NPM) > Error: Module C:\Program Files (x86)\SolarWinds\Orion\ICMPv50.ocx failed to register

Error: Module C:\Program Files (x86)\SolarWinds\Orion\ICMPv50.ocx failed to register

Created by Daniel Polaske, last modified by MindTouch on Jun 23, 2016

Views: 1,416 Votes: 1 Revisions: 4

Overview

This article provides brief information and steps to resolve the following error when repairing the SolarWinds Orion Core Services 2015.1.2 from Programs/Features list (not limited to only this Core version):

Module C:\Program Files (x86)\SolarWinds\Orion\ICMPv50.ocx failed to register.  HRESULT -2147024770.  Contact your support personnel.

 

 

Environment

All Orion Core products

Cause 

The files reported as problematic are obsolete and are not in the newer version of Orion, so if they are somehow called by the installer it's related to an upgrade from old Orion versions.

Resolution

This can be safely ignored, however the message will no longer display if you uninstall all Solarwinds products from the application server and then re-install them again.  This can be time-consuming so it is advised to simply ignore the message.

 

 

 

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