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Home > Success Center > Network Performance Monitor (NPM) > Can't load action edit form. Please select another one

Can't load action edit form. Please select another one

Created by Interspire Import, last modified by Michael Almadova on Jun 27, 2017

Views: 288 Votes: 3 Revisions: 16

Issue

An error message appears when creating a New Action while scheduling reports.

Can't load action edit form. Please select another one

 

OrionWeb.log Error:

ERROR Orion_Controls_SmtpSettingsControl - System.ServiceModel.FaultException1
    [SolarWinds.Orion.Core.Common.CoreFaultContract]:
 ProvideFault failed, check fault information. (Fault Detail is equal to 
     SolarWinds.Orion.Core.Common.CoreFaultContract)

Cause

The presence of an unusual table smtpserver is the cause of the issue.

Resolution 1:

Note: Before doing any work on your database please make sure that you have a current backup, as this will make permanent changes to your database - Backing Up, Restoring, and Migrating Your Orion Database.   

  1. Click Start > All Programs > SolarWinds Orion > Advanced Features > Database Manager.

  2. Click Add Default Server.

  3. Right-click on the Database, and then select New Query.

  4. Paste the following query, and then click Execute Query.

    drop table smtpserver
    
  5. Run the Configuration Wizard.

 

Resolution 2:

 

1. Turn Off Anti-Virus

2. Anti Virus Exclusions

 

 

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