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Can't load action edit form. Please select another one

Created by Interspire Import, last modified by Michael Almadova on Jun 27, 2017

Views: 2,167 Votes: 3 Revisions: 16

Issue

An error message appears when creating a New Action while scheduling reports.

Can't load action edit form. Please select another one

 

OrionWeb.log Error:

ERROR Orion_Controls_SmtpSettingsControl - System.ServiceModel.FaultException1
    [SolarWinds.Orion.Core.Common.CoreFaultContract]:
 ProvideFault failed, check fault information. (Fault Detail is equal to 
     SolarWinds.Orion.Core.Common.CoreFaultContract)

Cause

The presence of an unusual table smtpserver is the cause of the issue.

Resolution 1:

Note: Before doing any work on your database please make sure that you have a current backup, as this will make permanent changes to your database - Backing Up, Restoring, and Migrating Your Orion Database.   

  1. Click Start > All Programs > SolarWinds Orion > Advanced Features > Database Manager.

  2. Click Add Default Server.

  3. Right-click on the Database, and then select New Query.

  4. Paste the following query, and then click Execute Query.

    drop table smtpserver
    
  5. Run the Configuration Wizard.

 

Resolution 2:

 

1. Turn Off Anti-Virus

2. Anti Virus Exclusions

 

 

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