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Home > Success Center > Network Performance Monitor (NPM) > Error 500 on the NPM Web Console due to WSUS Server being installed on the same machine

Error 500 on the NPM Web Console due to WSUS Server being installed on the same machine

Created by Justin Wyllys, last modified by Erin Stenzel on Aug 29, 2016

Views: 2 Votes: 1 Revisions: 13

Overview

Patch Manager installs components by default, including WSUS. SolarWinds recommends to not install WSUS where the NPM server is located. Error 500 appears on the NPM Web Console.

Environment

Orion and WSUS installed on the same server

Resolution

 

Fix:

If WSUS and Patch Manager are installed in the NPM server, uninstall WSUS and Patch Manager.

 

Workaround:

  1. Enter the following command to fix Orion:
    %windir%\system32\inetsrv\appcmd.exe set config -section:system.webServer/httpCompression /-[name='xpress']
  2. Reset IIS using the command: 
    iisreset 

 

Note: If this resolution does not work, reinstall IIS, with the appropriate port bindings.

Cause 

NPM and WSUS share a compression DLL file but have different compression methods. This causes the NPM Web Console to crash.

 

 

Last modified
09:45, 29 Aug 2016

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