Submit a ticketCall us

Don’t fall victim to a ransomware attack
Backups are helpful, but sometimes that’s not enough to protect your business against ransomware. At our live webcast we will discuss how to protect against ransomware attacks with SolarWinds® Patch Manager and how to leverage log data to detect ransomware. Register now for our live webcast.

Home > Success Center > Network Performance Monitor (NPM) > Error 407 proxy authentication required

Error 407 proxy authentication required

Created by Interspire Import, last modified by Rodim Suarez on Jun 27, 2016

Views: 331 Votes: 0 Revisions: 15

Overview

When sending alerts in Network Performance Monitor (NPM), while using the GET/POST command, the error message appears:
Error 407 proxy authentication required

Environment

NPM 11 and earlier

Cause

The AlertManager.exe.config file does not have the <defaultproxy enabled="false"> </defaultproxy> tag.

Resolution

Edit the AlertsManager.exe.config file using a text editor:

  1. Open the C:\Program Files (x86)\SolarWinds\Orion\AlertsManager.exe.config file using Notepad or any text editor.
  2. Find the <system.net/>closing tag.
  3. Add the <defaultproxy enabled="false"/> into this section.
    The config should look like the following:
        <system.net/>

            <defaultproxy enabled="false"/>

            <settings/>

                   <httpwebrequest useunsafeheaderparsing="true"/>
  4. Restart the Alert Service. 
Last modified
16:44, 27 Jun 2016

Tags

Classifications

Public