Submit a ticketCall us

AnnouncementsWeb Help Desk Integrations eCourse

Looking to reduce response times? Sign up for our eCourse to learn how integrating Web Help Desk with Dameware Remote Support, Network Configuration Manager, Network Performance Monitor, and Server & Application Monitor can improve communication efficiencies.

Register here.

Home > Success Center > Network Performance Monitor (NPM) > Enable the Interface Unknown event

Enable the Interface Unknown event

Table of contents
Created by Con Finucane, last modified by Michael Perez on Feb 09, 2018

Views: 1,507 Votes: 1 Revisions: 5

Overview

This article describes how to enable the Interface Unknown event as this is not recorded or logged by default in the events log.

Environment

All NPM versions

Steps

  1. Go to Start > All Programs > SolarWinds Orion > Advanced Features > Database Manager > Add Default Server.
  2. Expand the NPM Database (default) SolarWinds Orion.
  3. Select and right click eventtypes table and then select Query Table.
  4. Run the following query:
    Select  * from [dbo].[EventTypes]
    Look for Interface unknown in the Name column it should be Eventtype 13 if not change the number after eventtype in the next query
    Update  [dbo].[EventTypes] set record = '1' where eventtype = 13

 

 

Last modified

Tags

Classifications

Public