Submit a ticketCall us

Have You Auto Renewed? If not, you're missing out.
The SolarWinds Renewal Program comes with a host of benefits including the most recent product updates, 24/7 technical support, virtual instructor-led training and more. Experience all of this with the convenience of Auto Renewal, and never worry about missing any of these great benefits. Learn More.

Home > Success Center > Network Performance Monitor (NPM) > Email alert shows interface status as 1 or 2 instead of Up or Down

Email alert shows interface status as 1 or 2 instead of Up or Down

Updated May 26, 2017


This article describes the issue where the interface status shows as 1 or 2, instead of Up or Down. 



NPM 11.5 and later



The issue is caused by alerts which contain the old macro ${interface.status} in interface status.


  1. Go to the Orion Web Console.
  2. Click Alerts & Activity > Alerts > Manage Alerts.
  3. Locate and edit the interface alert.
  4. Click the Trigger Actions tab.
  5. Click Edit on the Send an Email page.
  6. Click Message and replace the old macro ${interface.status} with the new macro:  ${N=SwisEntity;M=Status;F=Status}
  7. Click Next > Save Changes.
  8. Click Simulate, and then select any interface.
  9. Click Simulate. Check if the interface status macro is now populated with Up or Down.
  10. Click Summary > Submit.





Last modified