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The article explains a possible resolution to fixing an error that happens when using the 'Additional Web Console' address to access Orion:
There was an error communicating with the Orion server
OrionWeb.log Related Error:
ERROR SolarWinds.VIM.Web.VimProfile - Unable to load VIM user properties from database.
System.Reflection.TargetInvocationException: Exception has been thrown by the target of an invocation. ---> System.ServiceModel.EndpointNotFoundException: There was no endpoint listening at net.tcp://nocmgmt-pr01:17777/orion/vim/businesslayer that could accept the message. This is often caused by an incorrect address or SOAP action. See InnerException, if present, for more details.
All Additional Web Poller
This may be caused by an incorrect address in the websites.
Possible key to resolution:
Check the Engines table for two primary engines by running the following query in database manager:
SELECT * FROM [dbo].[AllEngines] or SELECT * FROM [dbo].[Engines]
1. Remove duplicate Engine entries. For example,query Delete FROM [dbo].[AllEngines] Where EngineID ='3'
2. Restart all Orion services using the Orion Service Manager.