Submit a ticketCall us

Bridging the ITSM Divide
Integrated help desk and remote support software for faster resolution

Join us on Wednesday, November 29, 2017 at 11 a.m. CT, as we discuss the benefits of effectively integrating your help desk software with remote support solutions to help increase the efficiency of IT administration, improve communication, and decrease mean time to resolution (MTTR) for IT issues of all sizes. This directly impacts end-user satisfaction and your business’ bottom line. Register Now.

Home > Success Center > Network Performance Monitor (NPM) > Duplicate ESX Hosts appearing after vCenter/ESX upgrade

Duplicate ESX Hosts appearing after vCenter/ESX upgrade

Created by Tiarnan Stacke, last modified by Kevin.Swinson on Nov 06, 2017

Views: 36 Votes: 0 Revisions: 6

Updated April 11th, 2016


There are duplicate ESX Host entries after a vCenter/ESX upgrade. These entries appear in vCenter while others appear as standalone ESX Hosts.


All IVIM versions


The upgrade caused the Hosts to start reporting under new unique identifiers.


  1. Go to the Virtualization tab.
  2. Click the Duplicate ESX Host (The incorrectly reporting Host).
  3. Edit the Node.
  4. Desselect Poll For VmWare.
  5. Submit the changes.
  6. Wait for approximately 15 minutes for the vCenter to poll.
  7. If polling does not resume replace SDF files *(see CUST-15503)
  8. The Node should now be linking up to the correct ESX entry under the vCenter.


Last modified