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Home > Success Center > Network Performance Monitor (NPM) > Displayed data is obsolete message even if interface is active and no polling issue

Displayed data is obsolete message even if interface is active and no polling issue

Created by Allain M Umalin, last modified by Kevin Twomey on Feb 20, 2017

Views: 7 Votes: 4 Revisions: 9


The Interface Details page displays the message "Displayed data is obsolete. Learn more" even if it is active and there is no polling issue.



NPM 11.5 and up


With NPM 11.5, the yellow box that displays the message "Displayed data is obsolete. Learn more" on the resource is an added feature.

The only way to remove it is by disabling the Interface Data Obsolete After...Polls feature in Settings > Polling Settings.

  • This is common issue when time zone on the polling server has been changed while the SQL Server machine has not. SolarWinds recommends to have the same time zone on the polling and SQL servers.
  • It may take a couple of minutes or hours for the changes to appear after syncing the time zones as the system polls more information from your interfaces.
  • Another thing to check is to make sure the correct NPM versions are installed across all polling engines.
    • Check the Main Poller, Additional Pollers and Additional Web Servers are all running the same software versions for Orion.
    • NPM Versions might be the same, but also check other modules like SAM or NCM, maybe the CORE Versions are different on some polling engines.
Last modified
05:01, 20 Feb 2017