Submit a ticketCall us

Quickly Address Software Vulnerabilities
Patch Manager is an intuitive patch management software which extends the capabilities of WSUS and SCCM to not only patch Windows® servers and workstations, and Microsoft® applications, but also other 3rd-party applications which are commonly exploited by hackers. Learn more about our patch management solution.

 

Home > Success Center > Network Performance Monitor (NPM) > Did not receive the alert

Did not receive the alert

Created by Herwin Orenday, last modified by Rodim Suarez on Mar 02, 2017

Views: 9 Votes: 0 Revisions: 9

Overview

Alert email did not trigger because the alert was not set correctly.

Environment

NPM 11.0

Resolution

  1. Start > Solarwinds Orion > Advanced Features and open Database Manager.
  2. Click Add Server (add the Orion Server).
  3. Look for the AlertDefID on AlertDefinitions. Run this command:
    SELECT * FROM [dbo].[AlertDefinitions]
    where alertname like '%interface%'
  4. View everything that happens on the interface that is in question
    SELECT * FROM [dbo].[AlertLog]
    where AlertDefID = 'c84aeee7-c786-4f8b-92d4-1b86a08f5b80' and like '%[Nodes]%'

 

Last modified
23:13, 1 Mar 2017

Tags

Classifications

Public