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Home > Success Center > Network Performance Monitor (NPM) > Database Configuration Failed: Cannot delete user 'XXX'. Please delete the user manually and rerun the Configuration Wizard

Database Configuration Failed: Cannot delete user 'XXX'. Please delete the user manually and rerun the Configuration Wizard

Created by Norsolihati Selamat, last modified by Alexander Aguilar on Oct 05, 2017

Views: 1,890 Votes: 1 Revisions: 8

Updated

Overview

Configuration Wizard ends with the following error:
Database Configuration Failed: Cannot delete user 'XXX'. Please delete the user manually and rerun the Configuration Wizard

2017_10_05_10_09_57_Al_s_en.png

Environment

All Orion Core products 

Cause 

This issue normally happens when the Orion database is migrated to another SQL server. It is recommended to create a new SQL user.

Resolution

Rerun the Configuration Wizard and select the option to create new SQL account.

 

 

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