Submit a ticketCall us

Training Class Getting Started with SolarWinds Backup - February 28

This course offers customers an introduction to SolarWinds Backup, focusing on configuring the backup technology, taking backups, data restoration and data security. It is a great primer and will get you up to speed quickly on SolarWinds Backup.
Register for class.

Home > Success Center > Network Performance Monitor (NPM) > DataProcessor Error while trying to determine dependencies

DataProcessor Error while trying to determine dependencies

Update April 28th, 2016

Overview

You have received following Error under Dataprocessor logs.

  • Polling Stopped on the Primary Polling Engine 
  • Data Processor keep crashing 

 

Checked the Data Processor Logs and found the below Error. 

 

2015-10-22 10:12:32,986 [STP ProcessingPipeLine Thread #2718] ERROR SolarWinds.Orion.Core.Dependencies.DependencyManager - Error while trying to determine dependencies: System.ArgumentException: SolarWinds.Interfaces.Collector.Dependencies.InterfaceStatusParameter.NetObjectUri
Parameter name: dependent
   at SolarWinds.Orion.Core.Dependencies.DefaultDependencyWaitChecker.ValidateIDependent(IDependent dependent)    at SolarWinds.Orion.Core.Dependencies.DefaultDependencyWaitChecker.SeenDependent(I 

Environment

NPM v11.5.2 

Cause 

This known BUG we have fixed under the HotFix6 

Resolution

Apply the Hotfix below to resolve the issue. 

 
We strongly recommend for the NPM to the latest version 
 

 

 

Last modified

Tags

Classifications

Public