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Home > Success Center > Network Performance Monitor (NPM) > Customer Portal Integration shows false module updates

Customer Portal Integration shows false module updates

Created by Juan Carlo del Rosario, last modified by MindTouch on Jun 23, 2016

Views: 10 Votes: 0 Revisions: 9

Overview

A product update notification appears in the Customer Portal even if all modules are updated.

portal.png

Environment

NPM v11.5.2

Resolution

  1. Open the Orion Database Manager.
  2. Connect to the Orion Database.
  3. Start a new Query and run the following SQL command:
    DELETE FROM NotificationMaintenanceRenewals
  4. Logout and login to the Web Console to check if the product update notification is still showing.
  5. If the issue still persists, clear your browser cache or try to access using another web browser.

 

 

 

Last modified
22:02, 22 Jun 2016

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