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Home > Success Center > Network Performance Monitor (NPM) > Custom Resource does not display in resource picker

Custom Resource does not display in resource picker

Created by Tiarnan Stacke, last modified by Steven Bansil_ret on Jun 30, 2016

Views: 40 Votes: 0 Revisions: 2

Updated: June 30, 2016

Overview

This article describes the issue when customizing a view, the Custom Created Resources are not displaying in the resource picker.

Environment

NPM version 11.5

 

Cause 

The cause of this is a corrupt web cache.

 

Resolution

  1. Stop all Orion Services using Orion Service Manager.
  2. Stop IIS with the command "iisreset /stop".
  3. Navigate to C:/ProgramData/SolarWinds/Orion.
  4. Rename WebResourceCache.xml to WebResourceCache.xml.OLD.
  5. Start IIS with the command "iisreset /start".
  6. Start Orion Services.

 

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