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Home > Success Center > Network Performance Monitor (NPM) > Creating an Orion Web Console custom property produces unexpected results

Creating an Orion Web Console custom property produces unexpected results

Created by John.Orteza, last modified by MindTouch on Jun 23, 2016

Views: 1,278 Votes: 1 Revisions: 14

Overview

After you create and enable a custom property, the Manage Alerts screen does not display alert data.

Environment

NPM version 11.5

Cause 

The name you assigned to the custom property is:

  • A default system name (such as Type)
  • A preexisting field name used in another field 

The Orion web interface prevents you from creating a custom property using a default system property name (such as EnableLevel, or Frequency). However, if you enter Type for the property name, the web interface allows you to continue, generating a blank white screen on the Manage Alerts Option screen.

8.PNG

Resolution

When you create a custom property, do not enter a default system name (such as Type) or a preexisting field name for the Property Name field, as shown below.

10.png 

See Default system properties of a SolarWinds Orion installation for a list of default system property names used in the Orion web interface.

 

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