Submit a ticketCall us

Bridging the ITSM Divide
Integrated help desk and remote support software for faster resolution

Join us on Wednesday, November 29, 2017 at 11 a.m. CT, as we discuss the benefits of effectively integrating your help desk software with remote support solutions to help increase the efficiency of IT administration, improve communication, and decrease mean time to resolution (MTTR) for IT issues of all sizes. This directly impacts end-user satisfaction and your business’ bottom line. Register Now.

Home > Success Center > Network Performance Monitor (NPM) > Create a Universal Device Poller (UnDP) for a Counter

Create a Universal Device Poller (UnDP) for a Counter

Table of contents
Created by Erica Gill, last modified by Magdalena.Markova on Nov 02, 2017

Views: 344 Votes: 1 Revisions: 5

Overview

This article provides steps on how to build a Universal Device Poller (UnDP) for an OID of type counter.

Environment

NPM 11.5.3 and earlier

Steps

  1. On the Orion server click Start > All Programs > SolarWinds Orion > Network Performance Monitor > Universal Device Poller to open the Orion Universal Device Poller.
  2. In the Orion Universal Device Poller, click New Universal Device Poller.
  3. If you know the OID of the device to monitor, put it in the OID field. Otherwise, browse/search the default MIB Tree to find OID's.
  4. Expand the Show Advanced Options to choose the data formatting:
    1. Define the data type and the SNMP GET method.
    2. Select the Counter option. 
    3. Set the format to match when using a counter. None is the correct choice in general. 
    4. Set the SNMP, Get Type of either GET or GET NEXT - these cover most scenarios with getting into the complexities of SNMP and depends on the OID being used. 
      image.png
  5. Select Keep Historical Data to store the data for that device. For a counter, it is most likely that historical data is needed. 
  6. Set the Status to Enabled to start polling immediately once assigned.
  7. Choose a group for your UnDP. This setting determines the group the UnDP where it is contained in the lower left pane of the Orion Universal Device Poller application.
  8. In the next page, assign your UnDP to the nodes to be polled.
    1. Click test to verify that all the nodes with a UnDP can be polled and to view the results of polling the OID with the earlier settings.
  9. In the Web Display page, choose how to display the UnDP and on what pages you want it displayed on the Web Console.

 

Additional resources:

 

Last modified

Tags

Classifications

Public