Submit a ticketCall us

Webinar: Web Help Desk for HR, Facilities and Accounting Departments
This webinar will focus on use cases for HR, Facilities and Accounting.

Having a unified ticketing and asset management system for all the departments in your company can provide end-users with a seamless experience and make things easier for your IT team. Yet, with different business tasks and objectives, many departments don’t fully understand the capabilities of Web Help Desk and how the software can be customized for effective use in their departments.
Register Now.

Home > Success Center > Network Performance Monitor (NPM) > Create a Custom Resource displaying Down Access Points

Create a Custom Resource displaying Down Access Points

Table of contents
Created by Jesus Relingado, last modified by Rodim Suarez on Aug 26, 2016

Views: 452 Votes: 0 Revisions: 3

Updated August 26, 2016


This article shows how to create a Custom Resource which displays Down Access Points.


NPM 11.5.3


  1. In the Orion Home Summary page, click on Customize Page.
  2. Choose a column where you want to add the resource for Down APs and click on the green + button.
  3. In the Add Resource window, search for Custom and then select Custom table in the search results.
  5. Back in the Customize Orion Summary Home, you can move the resource Custom Table up or down by selecting it and clicking on the Up or Down buttons.
  6. Click Done.
  7. Once you are back in the Orion Summary Home, look for the Custom Table resource that you added and click Configure this resource.
  8. In the Edit Resource: Custom Table page, enter the name that you want to assign to this resource and then click on Select Data resource.
  9. In the Data source picker screen:
    a. Select Wireless Access Point in the I want to report on dropdown menu.
    b. Click on Add Condition and select the following:
        Status > is equal to> Down
  10. Click Update Data Resource.
  11. Once you are back in the Edit Resource: Custom Table, click the Add column button.
  12. In the Add Column window, select the columns that you want.
    For example,

    Wireless Type
    IP Address
  13. Click Submit.


Last modified
19:14, 25 Aug 2016