Submit a ticketCall us

Training Class Getting Started with SolarWinds Backup - February 28

This course offers customers an introduction to SolarWinds Backup, focusing on configuring the backup technology, taking backups, data restoration and data security. It is a great primer and will get you up to speed quickly on SolarWinds Backup.
Register for class.

Home > Success Center > Network Performance Monitor (NPM) > Could not connect to net.tcp://*******/orion/npm/businesslayer. The connection attempt lasted for a time span of 00:00:00. TCP error code 10049: The requested address is not valid in its context [::1]:0.

Could not connect to net.tcp://*******/orion/npm/businesslayer. The connection attempt lasted for a time span of 00:00:00. TCP error code 10049: The requested address is not valid in its context [::1]:0.

Created by Gary O'Donovan, last modified by Rodim Suarez on Sep 07, 2016

Views: 1,523 Votes: 1 Revisions: 4

Updated September 9, 2016

Overview

When you try to access the Node Details Page, you encounter an error

Could not connect to net.tcp://******/orion/npm/businesslayer. The connection attempt lasted for a time span of 00:00:00. TCP error code 10049: The requested address is not valid in its context [::1]:0.

Environment

All NPM versions

Cause 

This is related to IPv6, TCP error code 10049: The requested address is not valid in its context [::1]:0.

Resolution

  1. Follow the steps in Error: Could not connect to net.tcp://{Hostname}:17777/orion/npm/businesslayer. The connection attempt lasted for a time span of 00:00:20.9687500.
  2. Disable IPV6 on the main and additional pollers. See Microsoft KB, How to disable IPv6 or its components in Windows for more information.
  3. Create an entry in the Hosts file: 
    a. Enter in your IP Address and your Hostname in the Format Below
        0.0.0.0 (Ip Address) Hostname 
    For example, 102.54.94.97     rhino.acme.com          # source server
  4. Restart all services and reboot the server.

 

Last modified

Tags

Classifications

Public