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Home > Success Center > Network Performance Monitor (NPM) > Continue to receive notifications for deleted objects

Continue to receive notifications for deleted objects

Created by Interspire Import, last modified by MindTouch on Jun 23, 2016

Views: 26 Votes: 1 Revisions: 10

When you delete an object from your SolarWinds product, alert actions still fire, but the alert is not listed in the Active Alerts resource.

Environment

Products running Orion Platform 2015.1, such as NPM 11.5, SAM 6.2, WPM 2.2, SRM 6.0, and VIM 2.0.

Resolution

Resolving the current issue

  1. Log on to the server hosting your SolarWinds Orion installation as an administrator.
  2. Navigate to Start > Programs > SolarWinds Orion > Advanced Features > Orion Service Manager.
  3. Select SolarWinds Alerting Service V2.
  4. Click Restart.

Preventing the issue

Before you decommission an object, unmanage it in the web console.

Cause

This occurs when the object is turned off before it is removed from your SolarWinds product.


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Public