Submit a ticketCall us

Webinar: Web Help Desk for HR, Facilities and Accounting Departments
This webinar will focus on use cases for HR, Facilities and Accounting.

Having a unified ticketing and asset management system for all the departments in your company can provide end-users with a seamless experience and make things easier for your IT team. Yet, with different business tasks and objectives, many departments don’t fully understand the capabilities of Web Help Desk and how the software can be customized for effective use in their departments.
Register Now.

Home > Success Center > Network Performance Monitor (NPM) > Constant nag banners "UDT Remote Event Log Jobs failed (2)."

Constant nag banners "UDT Remote Event Log Jobs failed (2)."

Created by Kevin Twomey, last modified by MindTouch on Jun 23, 2016

Views: 17 Votes: 0 Revisions: 4

Overview

The following errors appear after migrating to a new Orion server:

Constant nag banners "UDT Remote Event Log Jobs failed (2)."

Environment

  • NPM 10.7
  • SAM 6.1.1
  • UDT 3.0.2
  • NTA 4.0
  • NCM 7.3

Cause 

  • UDT was not installed on the main server.
  • NPM does not have UDT installed any more.
  • Additional Pollers still have 7 Pollers with UDT installed.
  • Need to uninstall UDT off these.
  • Also disabled UDT Events and BL in shortterm.
  • OrionModulesGlobal Table (Diags) showed APE still had UDT installed.
  • EngineID Name Version
    5 UDT 3.0.2199.2
    7 UDT 3.0.2199.2
    8 UDT 3.0.2199.2
    9 UDT 3.0.2199.2
    10 UDT 3.0.2199.2
    11 UDT 3.0.2199.2

Resolution

Install UDT on the main server.

Note: See also UDT Remote Event Log Jobs failed if you are keeping UDT installed.

or

Remove UDT from the Additional Pollers using Add/Remove Programs.

 

Last modified
21:57, 22 Jun 2016

Tags

Classifications

Public