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Home > Success Center > Network Performance Monitor (NPM) > Configuration wizard does not run using the executable file

Configuration wizard does not run using the executable file

Updated May 17, 2017

Overview

The configuration wizard does not work when trying to run it using the executable file.

Environment

  • NPM 12.0
  • NPM 12.0.1
  • NPM 12.1

Cause 

The configurationwizard.log shows that there is no certificate assigned that will bind to port 443.

2017-05-08 12:38:03,863 [1] DEBUG IIS7Configurator - Site Found Orion site IIS bindings has 2 bindings:
[0].BindingInformation = '*:80:monitoreo.pj.gob.pe'
[0].Host = 'monitoreo.pj.gob.pe'
[0].Protocol = 'http'
[0].UseDsMapper = 'False'
[0].IsLocallyStored = 'True'
[0].EndPoint = '0.0.0.0:80'
[1].BindingInformation = '*:443:'
[1].Host = ''
[1].Protocol = 'https'
[1].UseDsMapper = 'False'
[1].IsLocallyStored = 'True'
[1].EndPoint = '0.0.0.0:443'

 

‎2017-05-08 12:38:03,863 [1] ERROR ProgramStarter - System.ArgumentNullException: Value cannot be null.
Parameter name: value

   at System.BitConverter.ToString(Byte[] value)
   at SolarWinds.ConfigurationWizard.Common.WebHelper.IIS7Configurator.FindSiteBinding(BindingCollection bindings, String findProtocol)
   at SolarWinds.ConfigurationWizard.Common.WebHelper.IIS7Configurator.FindSite()
   at SolarWinds.ConfigurationWizard.Common.IISHelper.FindSite()
   at SolarWinds.ConfigurationWizard.Host.SettingsController.GetSettings(IHostInfo hostInfo)
   at SolarWinds.ConfigurationWizard.Host.ProgramStarter.Start(String[] args)

Resolution

  1. Open IIS Manager, and then look for the Orion website (for example, SolarWinds NetPerfMon).
  2. Click Bindings on the right side pane.
  3. In the Edit Site Binding box, select SolarWinds-Orion under SSL certificate.
    Note: Use the default Orion certificate if the internal certificate is not available.
  4. Save the changes and rerun configuration wizard.

 

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