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Home > Success Center > Network Performance Monitor (NPM) > Configuration Wizard stuck "Loading Web Configuration into the SQL database"after migrating to a new SQL server

Configuration Wizard stuck "Loading Web Configuration into the SQL database"after migrating to a new SQL server

Created by Norsolihati Selamat, last modified by Rodim Suarez on Jul 17, 2016

Views: 863 Votes: 0 Revisions: 2

Updated

Overview

The Configuration Wizard is stuck at the "Loading Web Configuration into the SQL database" after migrating to a new SQL server.

The Configuration Wizard logs show the following similar message:

orionwebbackup.exe extending expiration for active instance of configuration wizard.

Environment

NPM 10.6

Cause 

Unable to establish SQL connection.

Resolution

  1. Allow TCP port 1433 and UDP port 1434 between the Orion and the new SQL server.
  2. Edit the SWNetperfmon.DB file by replacing the old SQL server instance name to the new one.
  3. Make sure that there are no empty spaces at the end of the SQL server instance name on the Configuration Wizard.
  4. Make sure that the SQL browser is running on the SQL server.

 

Last modified
16:43, 17 Jul 2016

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