Submit a ticketCall us

Training Class Getting Started with SolarWinds Backup - February 28

This course offers customers an introduction to SolarWinds Backup, focusing on configuring the backup technology, taking backups, data restoration and data security. It is a great primer and will get you up to speed quickly on SolarWinds Backup.
Register for class.

Home > Success Center > Network Performance Monitor (NPM) > Configuration Wizard fails when adding an index to the Orion database

Configuration Wizard fails when adding an index to the Orion database

Created by Michael Perez, last modified by Malik Haider on Sep 21, 2016

Views: 1,795 Votes: 1 Revisions: 5

Overview

The Configuration Wizard fails when trying to create an index on the Orion database.  The following error or similar may be encountered:

Cannot add index PK_ConfigWizardLog to ConfigWizardLog -ExecuteNonQuery failed for Database SolarWindsOrion

 

Environment

All Orion applications  

Resolution

Note: The index name may vary from the following example, PK_ConfigWizardLog.

  1. Go to C:\ProgramData\Solarwinds\Logs\Orion and view the ConfigurationWizard.log from the last run of the Configuration Wizard.  
  2. Locate the error in the log to make sure you have identified the index and table the Configuration Wizard fails on.  
  3. Open Microsoft SQL Management Studio and delete the index specified as seen below.
  4. Run the Configuration Wizard again.  It is possible that you may encounter the issue on more than one index, the process can repeated as needed.  

 

Last modified

Tags

Classifications

Public