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Home > Success Center > Network Performance Monitor (NPM) > Configuration Wizard fails due to an error of unsupported keyword

Configuration Wizard fails due to an error of unsupported keyword

Updated: September 13, 2016

Overview

Configuration Wizard does not complete due to the following error:

 ERROR SolarWinds.Orion.Common.SWEventLogging - Service was unable to open new database connection when requested.
ArgumentException: Keyword not supported: 'provider'.
Connection string - Provider=Microsoft.Jet.OLEDB.4.0;Data Source=%ACCESSDATABASE;Mode="Share Deny None"

 

2016-09-05 08:04:04,478 [7] ERROR SolarWinds.Orion.Common.SWEventLogging - Service was unable to open new database connection when requested.
ArgumentException: Keyword not supported: 'provider'.
Connection string - Provider=Microsoft.Jet.OLEDB.4.0;Data Source=%ACCESSDATABASE;Mode="Share Deny None"

 

Environment

  • All modules and versions that use Orion Core Platform

 

Cause 

This is due to a corrupted connection string.

Resolution

  1. Cut this file from Volume:\Program Files (x86)\SolarWinds\Orion\swnetperfmon.db to desktop.
  2. Re-run the Configuration Wizard.

 

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