Submit a ticketCall us

Have You Auto Renewed? If not, you're missing out.
The SolarWinds Renewal Program comes with a host of benefits including the most recent product updates, 24/7 technical support, virtual instructor-led training and more. Experience all of this with the convenience of Auto Renewal, and never worry about missing any of these great benefits. Learn More.

Home > Success Center > Network Performance Monitor (NPM) > Configuration Wizard error: Interface.strings.dll Not Accessible

Configuration Wizard error: Interface.strings.dll Not Accessible

Created by Con Finucane, last modified by Kevin.Swinson on Nov 09, 2017

Views: 120 Votes: 0 Revisions: 5

Updated March 7th, 2016

Overview

This article provides brief information and steps to resolve the following Orion Configuration Wizard error:

<Interface.strings.dll not accessible> 

Environment

All NPM versions

 

Cause 

Multiple users logged on to the Orion Server. One of the other users was using the Report Writer application. The configuration wizard could not update the dll as it was open in the other session.

Resolution

  1. Right-click on the Windows Task bar and launch the task manager.
  2. Go to the User tab.
  3. Right-click any users other than the account you are working with and select Sign Off.
  4. Re-run the Configuration Wizard.

 

 

 

Last modified

Tags

Classifications

Public