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Home > Success Center > Network Performance Monitor (NPM) > Clicking on checkboxes does not work

Clicking on checkboxes does not work

Created by Nigel, last modified by MindTouch on Jun 23, 2016

Views: 5 Votes: 0 Revisions: 2

Overview

Clicking on a checkbox produces (or removes) a check but the expected event does not occur.

 

Environment

  • Originally discovered in NPM 10.5, with IE 11 browser
  • Probably can probably occur in any Orion product
  • .NET 4

 

Cause 

 .NET 4 does not correctly recognize IE 11 browser.

This is described in https://support.microsoft.com/en-us/kb/2836939

Resolution

Upgrade to .NET 4.5 or higher. This can be download from the Microsoft support site. Full instructions for installation can also be found there.

 

 

 

Last modified
21:53, 22 Jun 2016

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