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Home > Success Center > Network Performance Monitor (NPM) > Check false Alert for Volume

Check false Alert for Volume

Created by Gary O'Donovan, last modified by MindTouch on Jun 23, 2016

Views: 23 Votes: 1 Revisions: 6

Overview

This article provides brief information to check the Orion Database Volumes table when you receive false Alerts for a specific server.

 

This will allow the SolarWinds support team to discount information in the Orion Database for being responsible for  triggering the Alert. (If the Device is sending incorrect information to Orion, and the Alert is being triggered based on the information in the Orion Database, in which case it would not be considered a False Alert).

 

Environment

All NPM versions

 

Cause 

The issue is caused by incorrect logic on the Alert or Information in the Orion Database that triggers the Alert. For example, a Device reporting incorrectly to Orion, or a Device in an Error State.

Resolution

To Check the Volume table:

1. Open the Orion Database Manager, and then add Default Server.

2. Go to Volumes, and then select Execute Query.

3. Open the Nodes details page and find the Node ID.

 

 

4. Run the following query on the Database to find the target Volume:

SELECT TOP 1000 * FROM [dbo].[Volumes]
WHERE NodeID =42

You can now view the following information in the Volumes table, which will help determine if the alert we are receiving is false.

 

 

 

 

Last modified
21:52, 22 Jun 2016

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