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Home > Success Center > Network Performance Monitor (NPM) > Charts in scheduled reports return empty

Charts in scheduled reports return empty

Updated March 9, 2017

Overview

Charts in scheduled reports return empty.

Environment

  • All NPM versions
  • All SAM versions

Cause 

The issue here is not that the charts are not loading, they are simply being split across multiple pages due to the engine which is used to for the export to PDF function, 

This is a limitation of the engine which we use to export the PDF and unfortunately cannot be changed.

Resolution

Split the reports into multiple scheduled reports and check to see if the formatting is improved. 

 

Last modified
23:25, 8 Mar 2017

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Public