Submit a ticketCall us

Quickly Address Software Vulnerabilities
Patch Manager is an intuitive patch management software which extends the capabilities of WSUS and SCCM to not only patch Windows® servers and workstations, and Microsoft® applications, but also other 3rd-party applications which are commonly exploited by hackers. Learn more about our patch management solution.

 

Home > Success Center > Network Performance Monitor (NPM) > Change the preferred Cisco MIB for hardware health in NPM

Change the preferred Cisco MIB for hardware health in NPM

Table of contents
Created by Brian Hansen, last modified by Erin Stenzel on Aug 24, 2016

Views: 427 Votes: 4 Revisions: 7

Overview

Sometimes when polling Cisco devices for Hardware health, NPM shows values that do not match what the device is actually reporting. Switching the preferred Cisco MIB for hardware health polling can resolve this issue. This article provides steps on how to force Orion to use CISCO-ENVMON-MIB instead of CISCO-ENTITY-SENSOR-MIB.

Environment

All NPM versions

Steps

NPM 11.0 or earlier: 

  1. Open the following file: C:\Program Files (x86)\SolarWinds\Orion\HardwareHealth\SolarWinds.HardwareHealth.Pollers.dll.config
  2. Find the entry: <add key="IgnoreCiscoNewEntityMib" value="false"/>
  3. Modify it to show: <add key="IgnoreCiscoNewEntityMib" value="true"/>

 

NPM 11.5 and later

This setting can be changed either per node, or globally. 

 

To make this change globally:
1. In the SolarWinds Web Console, click on the 'Settings' menu
2. Click 'Polling Settings'
3. Near the bottom of this screen, find the section "Hardware Health Polling"
4. From the Drop-down select: "CISCO-ENVMON-MIB"
5. Click 'Submit'

 

To make this change on a single node:
1. In the SolarWinds Web Console, click on the 'Settings' menu
2. Click 'Manage Nodes'
3. Find, and select the node in question
4. Click 'Edit Properties'
5. Near the bottom of this screen, find the section "Hardware Health Polling"
6. From the Drop-down select: "CISCO-ENVMON-MIB"
7. Click 'Submit'

 

 

 

Last modified
17:35, 24 Aug 2016

Tags

Classifications

Public