Submit a ticketCall us

Have You Auto Renewed? If not, you're missing out.
The SolarWinds Renewal Program comes with a host of benefits including the most recent product updates, 24/7 technical support, virtual instructor-led training and more. Experience all of this with the convenience of Auto Renewal, and never worry about missing any of these great benefits. Learn More.

Home > Success Center > Network Performance Monitor (NPM) > Change the preferred Cisco MIB for hardware health in NPM

Change the preferred Cisco MIB for hardware health in NPM

Table of contents
Created by Brian Hansen, last modified by Erin Stenzel on Aug 24, 2016

Views: 1,366 Votes: 4 Revisions: 7

Overview

Sometimes when polling Cisco devices for Hardware health, NPM shows values that do not match what the device is actually reporting. Switching the preferred Cisco MIB for hardware health polling can resolve this issue. This article provides steps on how to force Orion to use CISCO-ENVMON-MIB instead of CISCO-ENTITY-SENSOR-MIB.

Environment

All NPM versions

Steps

NPM 11.0 or earlier: 

  1. Open the following file: C:\Program Files (x86)\SolarWinds\Orion\HardwareHealth\SolarWinds.HardwareHealth.Pollers.dll.config
  2. Find the entry: <add key="IgnoreCiscoNewEntityMib" value="false"/>
  3. Modify it to show: <add key="IgnoreCiscoNewEntityMib" value="true"/>

 

NPM 11.5 and later

This setting can be changed either per node, or globally. 

 

To make this change globally:
1. In the SolarWinds Web Console, click on the 'Settings' menu
2. Click 'Polling Settings'
3. Near the bottom of this screen, find the section "Hardware Health Polling"
4. From the Drop-down select: "CISCO-ENVMON-MIB"
5. Click 'Submit'

 

To make this change on a single node:
1. In the SolarWinds Web Console, click on the 'Settings' menu
2. Click 'Manage Nodes'
3. Find, and select the node in question
4. Click 'Edit Properties'
5. Near the bottom of this screen, find the section "Hardware Health Polling"
6. From the Drop-down select: "CISCO-ENVMON-MIB"
7. Click 'Submit'

 

 

 

Last modified

Tags

Classifications

Public