Submit a ticketCall us

WebinarUpcoming Webinar: How Help Desk and Remote Support Pays for Itself

Learn how help desk software can simplify ticketing management, allow you to track hardware and software assets, and accelerate the speed of IT support and service delivery. Gain insights on how remote support tools allow your IT team to maximize their efficiency and ticket resolution by expediting desktop troubleshooting, ultimately helping keep end-users happy and productive.

Register here.

Home > Success Center > Network Performance Monitor (NPM) > Change device details in the Device Studio

Change device details in the Device Studio

Table of contents
Created by Richard Casey, last modified by Jane Baylon on Jul 19, 2018

Views: 2,423 Votes: 5 Revisions: 9


Some users have devices that are not correctly or completely displayed in the Node details in Orion. This article describes how to change the device details in the Device Studio.


NPM 11.5.3 and UP


  1. Obtain an snmpwalk on the device and locate the Sysobject OID from the walk. This is displayed next to the OID or alternatively the device sysobject oid is displayed in the Node details page under the Node details section.
  2. Open the Orion Web Console and go to Settings > Node and Group management > Manage pollers.
  3. Click Create New poller.
  4. Give the new poller an appropriate name in the Poller Package Name.
  5. Select Change test node and locate the node that you want to change the details on.
  6. Add any tags for locating the poller, description and author and then click Next.
  7. Select the Define Data Source as highlighted.
  8. Enter the SysobjectOID obtained from the snmpwalk obtained from the device.
  9. Once this has been added, click Yes the data source is reasonable.


Change any of the listed options, Vendor, Machine Type, etc.:

  1. Define data source (optional).
  2. Enter in the required details for the option selected.
  3. Click Yes the Data source is reasonable and then click Next.
  4. Click Next after selecting the option about automatically poll nodes during network discovery that you need.
  5. Check the summary page is correct and then submit.

OID for the listed options

Vendor = manually

Machine Type = Define name manually or (

Software version = -or

Software Image =

Contact = 

Location = 

Sysname =

SYSObject =

Description =

You are now returned to the Manage pollers page. After locating your new poller, you can assign it to the required nodes by clicking the blue unassigned button and selecting the nodes that you want to use the new poller on.


Note: This new device information may not appear immediately and you may need to click on the rediscover and poll now in the node details page to populate the page with the new data created above.

Last modified