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Home > Success Center > Network Performance Monitor (NPM) > Capacity forecast reports do not work after NPM 12 upgrade

Capacity forecast reports do not work after NPM 12 upgrade

Updated March 31, 2017

Overview

After upgrading to NPM 12.x, the capacity forecast report no longer works or is no longer loading data. The following error may also be seen in the report:

Error: A query to the SolarWinds Information Service failed.

Environment

NPM 12.x

Cause 

The Top XX Capacity Forecast resource is broken when the Nodes.CustomProperties is used in the SWQL filter. This will be resolved in a later release of the product.

Resolution

Workaround: If you are using the Nodes.CustomProperties SWQL variable, add 1=1 WHERE before the filter.

 

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