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Home > Success Center > Network Performance Monitor (NPM) > Cannot upgrade NTA because the remote NTA flow storage database has not been upgraded yet

Cannot upgrade NTA because the remote NTA flow storage database has not been upgraded yet

Updated October 12th, 2016

Overview

The following error message appears during Configuration Wizard after upgrading NPM:

Cannot upgrade NTA because the remote NTA flow storage database has not been upgraded yet.

Environment

All NPM versions

Cause 

NTA needs to be upgraded on the NTA Flow Storage Database before upgrading the server hosting the NTA Collector service.

Resolution

  1. Upgrade the NTA Flow Storage Database server first.
  2. How to locate Flow storage server.
    1. https://support.solarwinds.com/Success_Center/Netflow_Traffic_Analyzer_(NTA)/Determine_the_NTA_Flow_Storage_Database_on_separate_server
    2. https://support.solarwinds.com/Success_Center/Netflow_Traffic_Analyzer_(NTA)/Find_the_location_of_NTA_Flow_Storage_Database
  3. Log in as Local Admin in Orion and upgrade NTA to the same version.  Please see the Upgrade Steps section of the NTA Administrator Guide for further details if needed:

 

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