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Home > Success Center > Network Performance Monitor (NPM) > Cannot receive data from SolarWinds Administration Service

Cannot receive data from SolarWinds Administration Service

Updated November 2, 2016

Overview

APE installation does not push through and the following error appears:

Cannot receive data from SolarWinds Administration Service

Environment

APE for Orion

Cause 

There is an issue with time synchronization.

Resolution

Time in the APE machine and Orion Server Box is not in-sync.
Once this is corrected, the  installation will work.

 

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Public