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Home > Success Center > Network Performance Monitor (NPM) > Cannot access main SQL database during NPM 10.6 installation

Cannot access main SQL database during NPM 10.6 installation


  • The Configuration Wizard fails while "Loading Web Configuration into the SQL Database" and displays the error message: Cannot access main SQL Database.


Applies to version: NPM 10.6



The application does not parse the trailing white spaces in the source field and causes the Configuration Wizard to fail.



  1. Re-run the Configuration Wizard by choosing Database option (Start > All Programs > SolarWinds Orion > Configuration and Auto-discovery > Configuration Wizard)
  2. Verify the SQL Database information and remove any trailing white spaces in the SQL Database Selection screen (refer the screenshot shown below)
  3. Complete the Configuration Wizard


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