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Home > Success Center > Network Performance Monitor (NPM) > Availability of serial numbers using a Universal Device Poller

Availability of serial numbers using a Universal Device Poller

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Created by Daniel Polaske, last modified by MindTouch on Jun 23, 2016

Views: 1,956 Votes: 0 Revisions: 3

Overview

You may encounter a situation where the serial numbers of devices that are no longer available on the network are needed.

Environment

  • All NPM versions

Detail

As serial numbers can only be polled via a Universal Device Poller due to lack of a consistent serial number OID across devices from different vendors, there is no table in NodesData which corresponds to serial number.  Therefore, if the devices were not polled via Universal Device Poller at the time they were on the network, this information will not be available.

 

 

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