Submit a ticketCall us

Don’t fall victim to a ransomware attack
Backups are helpful, but sometimes that’s not enough to protect your business against ransomware. At our live webcast we will discuss how to protect against ransomware attacks with SolarWinds® Patch Manager and how to leverage log data to detect ransomware. Register now for our live webcast.

Home > Success Center > Network Performance Monitor (NPM) > Alerts via text messages for AT&T users

Alerts via text messages for AT&T users

Table of contents
Created by Interspire Import, last modified by MindTouch on Jun 23, 2016

Views: 26 Votes: 0 Revisions: 12

Symptom

Alerts configured to be sent via text message to an iPhone 4s with AT&T received all alerts as separate threads.

Cause

If alerts are configured to send alerts to XXXXXXXXXX@txt.att.net, using @txt.att.net, alerts are sent using multiple different numbers, resulting in multiple text threads.

Resolution

Change the destination AT&T address from XXXXXXXXXX@txt.att.net to XXXXXXXXXX@mms.att.net. Alert messages will be grouped into a single text message thread.

Last modified
21:43, 22 Jun 2016

Tags

Classifications

Public