Submit a ticketCall us

AnnouncementsWeb Help Desk Integrations eCourse

Looking to reduce response times? Sign up for our eCourse to learn how integrating Web Help Desk with Dameware Remote Support, Network Configuration Manager, Network Performance Monitor, and Server & Application Monitor can improve communication efficiencies.

Register here.

Home > Success Center > Network Performance Monitor (NPM) > Alert variable populating old server name

Alert variable populating old server name

Updated January 9, 2017

Overview

Alerts are sending out emails with the old server name

The variable will look like the following:

${N=SwisEntity;M=DetailsUrl}

Environment

NPM version 12.0.1

Cause 

The old  SWIS url is stuck in the websettings table.

Resolution

Run the Configuration Wizard on the primary poller and restart services on all poller engines. 

 

Last modified

Tags

Classifications

Public