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Home > Success Center > Network Performance Monitor (NPM) > Alert suppression on excluded alerts do not work

Alert suppression on excluded alerts do not work

Created by Abdul.Aziz, last modified by Rodim Suarez on Jun 16, 2017

Views: 26 Votes: 0 Revisions: 4

Updated June 16, 2017

Overview

This article describes an issue where excluded volumes from a node based on the geographic location custom property are still triggering alerts.

Environment

NPM 11.5

Resolution

To resolve this issue, use the Volume Name instead of the Volume ID to filter the excluded volumes.
Do the following steps if the above resolution does not work:

  1. Log in to the Orion Web Console.
  2. Go to Alerts > Manage Alerts.
  3. Search for the alert in question.
  4. Click the green ON button to turn off and turn on the alert.

 

Last modified
18:42, 15 Jun 2017

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Internal Use Only