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Home > Success Center > Network Performance Monitor (NPM) > Alert actions failing in NPM

Alert actions failing in NPM

Updated December 15, 2016

Overview

Alert actions, such as email notifications stopped working.

There are no current logs in the alerting service and actionsexecutionalert logs.

Environment

NPM 12.0.1

Cause 

The alerting service is failing.

Resolution

  1. Open Configuration Wizard on the NPM server.
  2. Select Services.
  3. In the page listing the services to repair deselect all except SolarWinds Alerting Service and SolarWinds Alerting Service v2.
  4. Allow the wizard to complete.
  5. Test the alerts again.

 

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