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Home > Success Center > Network Performance Monitor (NPM) > After upgrade to NPM 10.5, customizing page gets stuck at building cache

After upgrade to NPM 10.5, customizing page gets stuck at building cache

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Created by Interspire Import, last modified by MindTouch on Jun 23, 2016

Views: 1,094 Votes: 0 Revisions: 7

ISSUE: After upgrading to NPM 10.5, when customizing a page for example, add resource to a view, it stays on building cache page. 

CAUSEWebResourceCache.xml might not be available in c:\ProgramData\Solarwinds\Orion.

SOLUTION: Copy WebResourceCache.xml from one of your other NPM 10.5 instances and paste it in your instance. Retry customizing should work without getting stuck at building cache.   

Note: Look for this file in C:\ProgramData\ is a hidden folder.

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