Submit a ticketCall us

Announcing NPM 12.2
With NPM 12.2 you can monitor your Cisco ASA firewalls, to monitor VPN tunnels for basic visibility and troubleshooting tunnels. NPM 12.2 also uses the SolarWinds Orion Installer so you can easily install and upgrade one or more Orion Platform products simultaneously.
See new features and improvements.

Home > Success Center > Network Performance Monitor (NPM) > Additional poller does not update after upgrading to NPM v11.5

Additional poller does not update after upgrading to NPM v11.5

Table of contents
Created by Interspire Import, last modified by MindTouch on Jun 23, 2016

Views: 34 Votes: 0 Revisions: 15

Issue:

Additional poller is not working and updating after an upgrade to NPM v11.5.

Cause:

There are missing files in the additional poller.

Resolution:

Add the missing files to the additional poller.
1. Copy the following missing files from the main poller and paste them to the same folders of the additional poller.
    Go to C:\Program Files (x86)\SolarWinds\Orion\NetFlowTrafficAnalysis\NetFlow-OrionReportWriter.Schema and copy following files:
  •     NetFlowCustomEntitiesSchema.resx
  •     NetFlowFastBitSchema.resx
  •     NetFlowFastBitSchema.xml
  •     NetFlowSchema.resx
  •     NetFlowSchema.xml
   
    Go to C:\Program Files (x86)\SolarWinds\Orion\NetFlowTrafficAnalysis\InformationService\2.0\Schemas\NetFlowSchema.xml and copy the following files:
  •     NetFlowCustomEntitiesSchema.xml
  •     NetFlowSchema.xml

2. Restart the services - How to Start/Stop Orion Services.

Applies to: NPM v11.5
Last modified
21:38, 22 Jun 2016

Tags

Classifications

Public