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Home > Success Center > Network Performance Monitor (NPM) > Adding a new node throws a JavaScript error

Adding a new node throws a JavaScript error

Created by Interspire Import, last modified by MindTouch on Jun 23, 2016

Views: 1,266 Votes: 0 Revisions: 10

Issue:

When the virtual memory allocated for the default application pool on an Orion server is limited, the Orion Web Console shows the following error:
JavaScript error:Sys.WebForms.PageRequestManagerServerErrorException Sys.WebForms.PageRequestManagerServerErrorException: Object reference not set to an instance of an object. undefined 500

Environment:

Applies to: All versions of all Orion products.

Resolution:

  1. Log in to your Orion server as an administrator.
  2. Click Start > Control Panel > Administartive Tools > Internet Information Services (IIS) Manager.
  3. Click + to expand your local server.
  4. Click + to expand your Application Pools.
  5. Right-click DefaultAppPool, and then click Properties.
  6. On the Recycling tab, in the Memory recycling group, confirm that Maximum virtual memory (in megabytes) is cleared.
  7. Click OK.
Last modified
21:37, 22 Jun 2016

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