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There is an NPM issue related to SSL/TLS errors when exporting a report to Excel/CSV.
This article describes how to add a certificate to trusted ones to avoid this issue.
All NPM versions
Make sure that your report is not in a chart format and that it contains at least one table:
If you are using HTTPS, make sure that the certificate you are using is trusted and valid. CSV conversion may fail if the certificate is not valid.
If the certificate is trusted, but it was issued for another servername, you will need to do one of the following: